E-mail
Q: Do I have to get email to view my personal Neighborhood Weather web page?
A: No. You can view your personal web page anytime and from any computer. All you need to do is enter the following URL in your web browser, http://www.kbcitv.com/weather/myforecast

Q: When are the emails sent?
A: Generally on weekdays, the email is sent twice a day, morning and evening. On weekends, once a day in the evening.

Q: I have signed up for the forecast, but am going to be gone for several weeks and don't want to get all the emails. Do I have to cancel my subscription?
A: No. Just log on to your personal web page and click on the "Settings" button. Once you are on the settings page simply uncheck either version of the email (morning/evening) or both. When you want to receive the emails again, just return to this page and check the boxes.

Q: What severe weather alerts do I receive when I sign up for Neighborhood Weather?
A: You will receive severe weather alerts by email for the following counties: INSERT COUNTIES HERE. You can however change your settings to include other counties within Idaho. Simply log on to your Neighborhood Weather forecast web page and click on the "Settings" button.

Registration
Q: When I try to sign up by filling in the form and then submitting it, I get the form returned. What am I doing wrong?
A: Generally, this means you have left one of the required fields blank. Make sure you are entering information into the following fields:
First Name
Last Name
Street Address
City
State
Zip Code
Email Address
Password
Password (Confirm)

If you are using a small monitor, you could be missing the Zip Code field which may be off screen to the right. Use the scroll bar at the bottom of the window to access this field.

Q: I want to get a forecast for my relative's house. Do I have to sign up again with their address?
A: No. All you need to do to get a forecast for anywhere in the continental United States (lower 48), is click on the "Add" button in the Forecast Location area of your web page. Then fill out the address information for the location you want. You can have up to 4 different locations just a click away in your Personal Forecast.

Log In
Q: When I would log on to my personal web page before, I would go straight there, now I have to log in each time, what changed?
A: The cookie that contains your personal log in information was deleted or you internet browser is not accepting cookies at this time. Normally, the first time you log into your personal web page, a cookie is placed in your computer that remembers your email address and password, this way you don't have to go through the log in screen each time. Some users have set their browsers to refuse such cookies, when that happens, the method for remembering your log in information has been stopped.

How It Works
Q: How often is the web page information updated?
A: 4 times daily

Q: How is the forecast page generated? What is the science behind it?
A: Your personal forecasts are generated by a powerful weather computer that numerically calculates weather forecast variables: temperature, winds, pressure, precipitation, etc. Storm Alert is the backbone of your personal forecasting service! Storm Alert generates weather forecast information every half-hour in a dense grid that covers the local television broadcast coverage area. Storm Alert's forecast output features much greater resolution and forecast coverage than any other weather forecast source available. Storm Alert forecasts are run four times per day ensuring that your forecast is the best and most current.